It is clearly allowed according to their terms of service point 4 but the people were not even aware of it. Terrible customer support - This is something I realised when I tried to ask for a refund after 30 days.
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On the other hand, manual connection on Linux and WireGuard app on iOS connect instantly.Ĩ. Slow and unreliable connection time - The official app takes multiple tries to connect half the time and it takes a lot of time.
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Windows defender has warned me that the app might be malware while installing, so that’s that.ħ.
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Login with code sometimes doesn’t work or takes too long. Many times it doesn’t connect and shows connected.
App is buggy and might be potential malware - The apps on iOS, windows and Linux is very buggy with extremely long connection times and taking multiple tries to establish connection. **No support for setting own DNS addressĦ. You can refer to my previous post for more details.ĥ. DNS leaks - I use interface binding for torrents so I don’t know about IP leaks but I am confident that there are DNS leaks frequently. Surfshark website and other IP location websites show the correct location but YouTube, Netflix and many other normal websites show the wrong location.ģ. I get location as Netherlands, GB or Singapore when I connect to India, I get Singapore only when I connect to Pakistan. But Surfshark servers don’t work as intended. I am okay with that as it is due to local government policies. Wrong geolocation on virtual servers - All servers (except Switzerland and Singapore) I use have virtual servers. Bing doesn’t work on Pakistan, Bangladesh and Bhutan servers.Ģ. This happened on India, Singapore and Switzerland servers. These include, but are not limited to, , several obscure adult websites, etc. Blacklisted IPs - Many common sites had blacklisted IPs and were blocking access to the content.
But I still let it go because many VPN services don’t have IPv6 support yet.Īfter 2 months, I had collected a myriad of issues like -ġ. I shrugged it off as being a common problem with all VPN services and that it might be a temporary issue.Ī few weeks later, I felt the lack of IPv6 support was hampering my use, especially when travelling. I need to access Indian servers frequently for certain work and streaming.Īfter using it for a few days, I started having dropped VPN connection and extremely long connection times while using their official app on windows and iOS. My use case - It has servers in India, Pakistan, Bangladesh, Bhutan, Singapore and Switzerland. Servers - It has servers spread across so many different countries.ģ. Price - It is the second cheapest VPN service that I know of.Ģ. The primary reasons for choosing it were -ġ. I got Surfshark VPN 2 year plan about 3 months back.
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